If more than 15 business days have passed since we’ve approved your return, please contact us. Please remember it can take some time for your bank or credit card company to process and post the refund too. I bought the game on Steam, if that helps.
If approved, you’ll be automatically refunded on your original payment method within 5 business days. I want to know if it is possible to get the dlc packs for Lego LOTR. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us to proceed with any warranty request or questions you may have. We are then able to offer a refund, exchange or repair the faulty item/s. To be eligible for a return, your item must be in the same condition that you received it, You’ll also need the receipt or proof of purchase if you made your purchase in-store. In case your item it faulty or does not perform as advertised, Super Retro offers an industry-leading 12-month warranty for all products sold (unless stated otherwise). Please choose carefully as Super Retro does not refund or exchange based on change of mind.
